FAQ

Q: How does your app work?
A: Simply swipe left and right until you make a match. Once you make a match you can begin chatting. At that point it’s up to either party if they’d like to initiate a date. The person who is requesting the date selects between 1-10 locations to meet up at.. afterwards they select a confirmed meeting point that they actually want to go to. If the other person selects the same one, then it was meant to be and you both receive an email confirmation to meet up at the location chosen.. your own Serendipitous moment awaits!

Q: I accidentally swiped to the left on someone I want to see! What do I do?
A: With Dipity, simply click the undo function to go back and view the last profile and have the option to swipe right again. This feature is available for free on Dipity!

Q: How do you pull my account information?
A: Through Facebook Connect we are able to pull your name and age for your profile, as well as your photos. You can customize your profile and photos accordingly.

Q: My App Froze, Help!
A: Try closing the app and reopening it. If that doesn’t work, click on the settings icon in the menu and then the door with the exit arrow. This will log you out so that you can log back in. If you are still having problems, contact us!

Q: I don’t think some of my messages made it through, what do I do?
A: Make sure you have a strong internet connection, if you try to send a message with a poor signal there’s a chance your messages don’t go through. Try to send again once you have a stronger connection.

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